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While rendering your After Effects project via Adobe Media Encoder, sometimes you might run into an issue where Adobe Media Encoder opens but the composition isn't added to the queue. If the steps given in the article don't help you, we need to collect dynamic link logs from your computer and share them with the After Effects team.
Please follow these steps on your computer and share the log files with any Adobe staffer in the community. In some cases, you may get an immediate resolution while in others, it will help the After Effects team to get to the root of the problem and drive product enhancements. Close that down and it fires right up when you try again. Thanks for sharing, kirkeric. Thanks for sharing the log file, CirodiMedici I'm figuring the same issue.
I've generated the log file as you suggested: here. Hi, I'm on a MAC and this set of instructions isn't working for me. I have been having the same problem with After Effects and ; updated Media Encoder as well. Nothing works, this is a real problem please help!!! Hi juliahinez ,. I will be happy to help you with this. When you say the instructions don't work for you, do you mean to say that the log isn't generated? Hi, where can I send the issue to the After Effects Team?
The weird thing is, i did all of this but nothing has appeared on LiveLink Log. Also, I have uninstalled all Creative cloud programs multiple times and used the Creative Cloud Cleaner tool. They are support experts and will try to fix the problem by performing some advanced troubleshooting steps on your machine.
If they're unable to fix it, they will escalate it higher up the chain. If the escalation team is not able to fix it either, they will file a bug and send it to the After Effects team. I'm having the same problem. This file worked yesterday for exporting composition to AEM, but today, after minimal manipulation, it stopped working.
Nothing shows up in AEM's queue. Other AEP files will still work, but it seems endemic to this file. Different and new compositions within this file suffer the same consequence. I decided to go back into the AE file and attempt to root out the issue. I am not sure why this fixed it, but now all comps render through the AEM queue. I have my Project file divided into 4 folders and the main comp: assets, comps, seqs, and solids.
I tried to render the main comp via AEM queue, but it failed. AEM opened, but nothing showed up in the queue. I deleted the assets folder and then attempted to add the composition to get the same result. I deleted the comps folder and attempted again, and it worked. I started again by retrying to render through AEM queue, and it failed like before.
Then, I deleted the comps folder and tried again. It showed up in the queue. I hit undo to bring the comps folder back and tried to add to AEM queue. It worked. I then quit without saving. Opened the file again. Tried to render without success. Deleted comp folder. Then hit undo. Tried to render and it worked. I saved the file, then quit app. I reopened the app and tried to render via AEM queue and it worked. All comps render again via the AEM queue. Thanks for troubleshooting this on your own, deejayblum.
I'll be curious to know if this works for other people. I'm having the same problem, since updating new version of AE. I've ben through all the help files on here, tried every suggestion.
Nothing works. Even did a quick test Comp, with no other folders in the Project. Still not working. Please try and fix this Adobe, its driving me mad! If you're using After Effects If you want to install that before it is available officially, you can install the beta build from the CC desktop app. Go to Beta apps and install After Effects Hi naldeau49 ,.
Sorry about that! In your case, we need dynamic link logs. Hi, I;m following your instruction, but there are no progress since I want to change high bitrate setting to medium bitrate. So here's my log file Log File. Thanks for sharing the logs, cettaa I'm having the same issue. I'm then still able to render the file in AME but only that single file, it won't render the rest of the queue if there is more than 1 sequence queued up.
The issue started randomly from one render to the next on the same project with no new plugins used or any significant changes made. I upgraded to the latest version of AE I've also tried all the usual suspects - clearing the caches and peak files, removing plugins, copying sequences to a new project, etc but nothing seems to fix it so far.
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Learn more. Jump to latest reply. In Response To kirkeric. In Response To CirodiMedici I've attached your log to the bug that we're tracking internally.
I've generated the log file as you suggested: here Hope this can help to find a solution. In Response To juliahinez. Hi juliahinez , I will be happy to help you with this. Thanks, Rameez. I've just started exporting from the render queue and then using Handbrake to convert to MP4. In Response To charliecastillo. Uh no! Sorry about this.
Hope this helps. In Response To deejayblum. I quit the app without saving the file and then reopened the same file. Hoping this helps others solve this problem.
For now, I'll mark your answer as correct so that it is pinned to the top of the page.
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